Check-in
- From 3:00 PM.
- Guests are required to show a photo ID and credit card at check-in.
Check-out
- Until 11:00 AM.
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. If booking through a third party, please review the cancellation policy they provide.
– Non refundable booking, chargeable in full once the booking is made.
– Flexible booking, can be cancelled free of charge 2 days before the arrival date.
Method of Payment & Cards accepted at this hotel
- Cash, Visa & Mastercard.
- Guests are required to show a photo ID and credit card upon check-in.
- Please inform Artan Residences & Suites of your expected arrival time in advance. You can use the Special Requests option when booking or contact the property directly to inform of any special requests. Please note, additional charges may apply.
- Guests under the age of 18 can only check in with a parent or official guardian.
- A damage deposit of QAR 500 is required on arrival. This will be collected as a cash payment. Your deposit will be refunded in full, in cash, subject to an inspection of the property and there being no damages.
- Quiet hours From 10:00 PM to 8:00 AM.
- Parties are not allowed.
Children & Beds
- Children of all ages are welcome.
- Aged 7 and above will be charged as adults.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
- 0 – 2 years, Crib upon request.
- 3 up to 7 years old, extra bed upon request QAR 100 per person, per night.
- Aged 7 and above will be charged as adults. Additional beds are charged separately.
- The number of additional beds and cribs allowed will be dependent on the room option chosen. Check your selected option for more info.
- All cribs and extra beds are subject to availability.
Age restriction
- The minimum age for check-in is 18.
Pets
- Pets are not allowed.